Effective Date: 01-12-2025
Zeozeen Healthcare (“Zeozeen,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, shop from our digital store, or interact with our team online or offline.
1. Who We Are
Zeozeen Healthcare is built on one simple belief — when something goes wrong, help should never be far away. Founded by experts from disaster management and healthcare, our mission is to make trusted first-aid and emergency-ready products easily accessible everywhere.
We operate as part of the TATA 1Mg retail family, which strengthens our commitment to quality, transparency, and data security.
2. Information We Collect
We collect information to process your orders, improve our services, and ensure a smooth shopping experience. This may include:
- Personal Information: Name, email address, phone number, billing and shipping addresses.
- Payment Information: Processed securely through trusted third-party gateways; we do not store your complete payment details.
- Usage Data: Information about how you use our website, including IP address, browser type, device information, and pages visited.
- Cookies & Tracking Technologies: Used to enhance site functionality, measure website performance, and provide a personalized experience.
3. How We Use Your Information
Your information helps us:
- Process orders, payments, and deliveries.
- Communicate updates about your order or inquiries.
- Personalize your shopping experience.
- Send promotional offers (only with your consent).
- Improve our website, products, and customer support.
- Comply with legal and regulatory requirements.
4. Information Sharing and Disclosure
We respect your privacy and never sell your information. Your data may be shared only with:
- Trusted service providers (for payment processing, delivery, marketing, and analytics).
- TATA 1Mg and associated companies for operations and compliance purposes.
- Government or legal authorities when required by law or to protect our rights.
All partners handling your data are bound by confidentiality and data protection agreements.
5. Data Security
We implement appropriate physical, electronic, and managerial measures to prevent unauthorized access, disclosure, or alteration of your information. Our platform follows industry-standard security protocols including encryption, secure servers, and restricted data access.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent for certain data uses (like marketing emails).
- Request a copy of the data we hold about you.
To exercise these rights, please contact us using the details below.
7. Cookies
Our website uses cookies to improve functionality and analyze site traffic. You can manage cookie preferences through your browser settings, but disabling some cookies may affect your site experience.
8. Data Retention
We retain your information only as long as necessary for the purposes stated in this policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.
9. Third-Party Links
Our website may contain links to other sites (including TATA 1Mg). We are not responsible for the privacy practices or content of these external websites. Please review their policies for details.
10. Policy Updates
We may update this Privacy Policy periodically. Any changes will be reflected with an updated “Effective Date.” Continued use of our services after updates signifies your acceptance of the revised terms.
11. Contact Us
For questions, feedback, or privacy-related requests, please contact:
Zeozeen Healthcare
Email: zeozeen@gmail.com
Phone: +91-79914 96690
Address: Shop No. UGF-32, Udai Tower Vijayant Khand, Gomti Nagar Lucknow, Uttar Pradesh – 226010
